FAQs
Here are the answers to some of the most common questions we hear from our appreciated customers.
- Common Questions
- Getting Started
- Other Questions
You bet! We offer a 7-day free trial of Omcean Booking to give you the chance to explore the platform. The trial site is live, so you’ll be able to test it out with your real business data and workflows.
Omcean Booking setup is configured by you to meet your business’s unique needs. An onboarding specialist will walk you through setting up your Omcean Booking site shortly after you become a customer. Typically, it takes 1 week to complete setup and implement the live site. That estimated setup time is dependent on your active involvement.
Of course! Your software needs change as your business grows. Omcean Booking software scales easily, whether you have 1 site with 20 clients or are managing a national franchise. An account manager can work with you to ensure that you’re harnessing the full power of Omcean Booking to meet your business goals.
Definitely YES, you can contact us to let us know your needs. If your suggestion represents any value to both we can include it as a custom feature or you can request a custom addition by an extra cost. Please note it could take some time in order for the feature to be implemented.
Simply choose a booking url on the register page that your customers will visit (if not using the app) to reserve a class. Then fill out any additional information for your business.
Custom Features are additional functionalities of the system that will help you to improve your business. Please check the list of Custom Features below along with their descriptions and instructions how to use. The plan your on determines how many custom features you are allowed.
You bet! We allow you to try a custom feature out for 7 days even if you don’t have enough points available.
As many as you want. There is no limit to the number of administrators or instructors that can access the business portal.
We are always adding to the features we have. Currently we have social media integrations (Facebook, Instagram, Line, Google) as well as many payment integrations. Check out the Custom Features page for a full list.