Omcean Booking

Customer management

Track customer reservations and consumption activities, gather insights on preferences, habits, and needs. Leverage the customer management database to deliver a more personalized and tailored experience.

Customer Tracking

Improve customer satisfaction and build stronger relationships with customers.

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Customer Information

Easily access customer contact details, purchase history, notes, and attendance records from any device. Stay informed and offer personalized service with all customer information at your fingertips.

Notes

Record detailed customer profiles, preferences, consumption habits, and special needs in the customer memo. This ensures that every time a customer visits, you can quickly access their information and notes, and provide more personalized service.

Forms

During customer bookings, you can customize questions and set mandatory fields through the "Survey and Forms" feature, gathering more information based on customer needs. Be better prepared in advance to offer more thoughtful, personalized service.

Dependency

Each account can set family, friends, or other companions as attendees, and each companion can set their own personal photo, name and birthday. Customers are free to choose who attends when booking.

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Sharing Plan

The system supports family plans, corporate plans, and friend referral programs. Group purchases are a common marketing activity that brings together friends and family. You'll have more flexibility when planning marketing campaigns.

Manage Leave of Absence

When holidays arrive, there's no need to worry about adjusting membership plan expiration dates. The system’s plan extension feature allows you to batch extend all membership plans, making holiday and leave management easier.

Built-in Message

Communicate directly with your customers. The built-in messaging feature in the reservation system allows you to send messages to every customer. Even those not using the mobile app can receive and send messages via the web.

Schedule a meeting with our team

We will contact you within 1 ~ 2 working days.